Returns & Exchanges
At Aeyla, we want you to experience perfect sleep, which is why we offer a 30-night trial on our products to ensure they are the right fit for your home. If you are not completely satisfied, you can return your items for a full refund or exchange within the trial period.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and components are included to qualify for a refund.
Ship It Back
Print your prepaid shipping label from the portal and drop the package off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing